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Frequently Asked Questions

Find answers to common questions

Rize Credit Union is a member-owned, not-for-profit financial cooperative serving members since 1952. We offer a full range of banking services including checking, savings, loans, and credit cards with better rates and fewer fees than traditional banks.

Membership is open to anyone who lives, works, worships, or attends school in Los Angeles County, Orange County, or San Bernardino County. Family members of current members are also eligible to join.

To earn 7.50% APY on balances up to $10,000, you must: 1) Make at least 5 debit card purchase transactions per statement cycle, 2) Be enrolled in eStatements, and 3) Open the account online. If requirements aren't met, you'll earn 0.05% APY on your entire balance.

Most accounts can be opened with $0. Share certificates (CDs) require a minimum deposit of $500. Business checking requires a $100 minimum opening deposit.

Many loan applications receive approval within minutes during business hours. Auto loans and personal loans can often be funded the same day. Mortgage loans typically take 30-45 days to close.

Yes! We offer auto loan refinancing with competitive rates. You may be able to lower your monthly payment, reduce your interest rate, or both. We also offer no payments for 90 days on refinanced auto loans.

Yes! Our mobile banking app is free to download and use. Standard data rates from your wireless carrier may apply. Features include mobile check deposit, bill pay, transfers, and account alerts.

Click the "Forgot Password" link on the login page. You'll need your username and access to the email address on file. For security, you'll receive a temporary password via email that must be changed upon first login.

Still have questions?

Our member service team is here to help.

Contact Us Call 800.866.6474